Withdrawal from the Sales Agreement and return of goods 1. Pursuant to the Act of 30 May 2014 on consumer rights, the Customer who is a Consumer has the right to withdraw from the Sales Agreement concluded with the Seller within 14 days, without giving the reason for the withdrawal in this respect, by submitting an appropriate statement. The statement may be submitted by the consumer on the form attached as Appendix 2 to these Regulations, but it is not obligatory. To meet the deadline, it is enough to send a statement before its expiry. 2. The period for withdrawal from the Sales Agreement begins for the Sales Agreement in the execution of which the entrepreneur issues the item - from taking possession of the item by the Consumer or a third party designated by him other than the carrier, and if the Sales Agreement includes many items that are delivered separately, in batches or in parts - from taking possession of the last item, batch or part. 3. The condition for withdrawal from the Sales Agreement, in accordance with point 1 above, is to return the ordered item (Product) to the Seller's address indicated in § 1. The return should be made immediately, not later than within 14 days from the date on which the Consumer withdrew from the Sales Agreement. To meet the deadline, it is enough to return the item (Product) to the Seller's address before the deadline. The costs of returning the ordered Products to the Seller are borne by the Consumer. 4. The refund of all receivables resulting from the withdrawal from the Sales Agreement (i.e. all payments made by the Consumer, including the costs of delivering the goods, subject to point 5 below) shall be made using the same method of payment as used by the Consumer, unless the Consumer agrees another method of return, which does not involve any costs for him, immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the Sales Agreement, the Seller may withhold the reimbursement of payments received from the Consumer until receipt the ordered goods back or delivery by the Consumer of proof of its return, depending on which event occurs first. 5. If the Consumer has chosen a method of delivery of the item (Product) other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by the Consumer. 6. The consumer is liable for a decrease in the value of the item (Product) resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item. 7. In the event of an effective withdrawal from the Sales Agreement, the Sales Agreement is considered not concluded. 8. Detailed information on the exercise of the right to withdraw from the Sales Agreement as well as cases in which the right to withdraw from the Sales Agreement is not available are included in Annex 1 to these Regulations.
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